Use Cases

Built for the agents you actually ship.

Same evaluation platform — tuned workflows for support, RAG, voice, and compliance teams.

Catch regressions before users do

Customer support agents

Simulate multi-turn support conversations, score resolution quality, and gate releases when empathy or policy adherence drops.

  • Persona simulations
  • Policy & tone scorers
  • CI regression gates

Prove retrieval quality with evidence

RAG systems

Trace retrieval steps, measure groundedness, and detect silent retrieval failures across document versions.

  • Citation checks
  • Groundedness scoring
  • Dataset versioning

Evaluate what text traces miss

Voice agents

Test ASR accuracy, TTS latency, barge-in behavior, and concurrent call load before production traffic spikes.

  • Audio-native evals
  • Latency budgets
  • Load scenarios

Ship with audit-ready evidence

Compliance-ready agents

Generate immutable evaluation trails mapped to EU AI Act and NIST AI RMF controls for regulated launches.

  • Audit ledger
  • Evidence packs
  • Human review trails

Start with one workflow, then reuse scorers and datasets across every agent surface.